Xilla Tickets is a simple ticket bot solution. The bot is developed to be usable for communities of all kinds, and the major features can be disabled or enabled as needed.

– Java Ticket System

– Easy Installation System

– Open a ticket with reaction + command

– Ask a user questions when they open up a ticket

– Python Web Interface (must be enabled / configed)

– Pings user on staff response (can be disabled)

– Option to allow users multiple tickets, or just 1

– Template Command Builder

– Advanced Staff + Permission system (will have a command to manage it soon)

– help (Displays all commands the user has access to)

– new (Opens a ticket)

– close (Closes a ticket)

– add (Add a member to a ticket)

– remove (Remove a member from a ticket)

– end (Shuts the bot down, has permission core.end

– templatemanager (Build template commands, has permission

core.builder)

– settings (Manage the bot’s settings, has permission core.settings)

Once you finish the installer, you will need to set the admin group ID in the staff/groups.json file. Also edit any other settings to be how you want them. Once this is done restart the bot and you should be good to go. The java part of the bot can run in Pterodactyl panel however if you want to use the web transcripts you may need a VPS supporting python. Otherwise transcripts will be sent as raw .txt files.

You can test the bot and get support @ https://discord.gg/qHppHcz

Ticket System

Fancy Transcripts

Template Builder

Help Command (for admins)

Help Command (for users)

Ticket Settings

Staff System